Tuesday, May 24, 2011

A Strong Pledge from the Ten Club

Strong words from the Ten Club, promising a better ticket system for the future:
Since the Alpine on-sale began, we have sold a little over 17,000 tickets (a mix of lawn and reserves for September 3/4) via the Ten Club. More than half of the sales took place today. We have now officially sold out of all of those tickets, travel packages and expo packages.

We know it was a rough ride for everyone this time around. “Sorry” feels a little light given the amount of time you all spent waiting out our ticketing system, but we are. Deeply.

Clearly, the new system is broken and slow. However, we need to get through the Canada on-sale tomorrow. Once we get through that, we will IMMEDIATELY begin building a new, state-of-the-art system to avoid ever putting you through the pain-in-the-ass-ness of yesterday.

That’s our promise to you.

Sincerely, Ten Club